The Fine Print

Privacy Policy

Your privacy matters — and we mean that.

When you visit our store, certain data is collected automatically, such as your device information, browser type, IP address, and browsing behaviour. This helps us improve your experience and keep everything running smoothly.

When you place an order, we collect the necessary details to process and deliver it — your name, shipping address, contact information, and payment details. Payments are handled securely through trusted providers, so we never see your full card information.

We do not sell, rent, or trade your personal data. Ever. Your data is only shared with trusted partners who help us operate, such as payment processors and our fulfilment partner.

Under GDPR, you have the right to access, correct, or request deletion of your personal data at any time. For any privacy-related requests, contact us at info@nofilterclub.store.

 

Orders, Shipping & Returns

Every No Filter Club piece is made to order — no warehouse, no overproduction, just your item created specifically for you.

Production takes 2–5 business days. After that, delivery within the EU usually takes 1–8 business days, so you can expect your order within 5–10 business days in total. Shipping is always free — no minimums, no hidden conditions. Once your order ships, you’ll receive a tracking number by email. EU orders are fulfilled within Europe, so no customs fees apply. For orders outside the EU, local import duties may apply depending on your country.

Because each item is made specifically for you, we do not accept returns or exchanges for incorrect size selection, change of mind, or ordering the wrong item or colour. Please check all product details and size guides carefully before placing your order.

If your item arrives damaged, defective, or incorrect, we take full responsibility. Contact us within 10 days of receiving your order with your order number, a short description of the issue, and clear photos. Once approved, we will arrange a free replacement or a full refund at no extra cost to you.

Delivery times are estimates, not guarantees. If something feels off or your order is running late, reach out at hello@nofilterclub.store — we’ll sort it out.

 

Terms of Service

By using this website and placing an order, you agree to these terms.

All products are made on demand and cannot be modified or cancelled once production has started. Please double-check your order details before confirming.

We aim to display products as accurately as possible, but colours and details may vary slightly depending on your screen. We reserve the right to update pricing, product information, or availability at any time without prior notice.

By completing a purchase, you confirm that all provided information is accurate and that you are authorised to use the selected payment method. We reserve the right to cancel orders if fraudulent or suspicious activity is detected.

 

Product Safety & Compliance

Age restriction: None

EU warranty: 2 years

All products meet EU requirements for flammability, organostannic compounds, and azo dyes.

In compliance with the General Product Safety Regulation (GPSR), No Filter Club ensures that all consumer products are safe and meet EU standards. For any product safety questions or concerns, contact info@nofilterclub.store.

 

Contact

Questions about your order, our policies, or anything else?

info@nofilterclub.store